Demo

Explore how to use More Service. Plus, get training, tips, and see new features.

How to choose case types

See how to adapt the case overview to your own individual needs in More Service.

How to send SMS from More Service

See how you can get SMS sent from More Service.

Preview cases without opening them

See how to preview cases without opening them in the case list.

How to use the More Service app in Outlook

See how to use the More Service app in Outlook.

How to register a new agent

See how to register a new agent in More Service.

How to customize the scissors overview

See how to adapt the case overview to your own individual needs in More Service.

How to register a new user

See how to register a new user in More Service

How to register an inquiry by telephone

See how to register an inquiry by telephone.

How to add new priority

See how you can add a new priority in More Service.

How to add new status

See how you can add a new status in More Service.

How to add new category

See how you can add a new category in More Service.

How to create agent by user

See how to create an agent for a user.

How to register an inquiry from e-mail

See how you can register an inquiry from an email.

Now you can work from Teams

Now you can work in More Service via our new Teams integration.

How to send a new email

See how to send a new email.

How to reply to an email

See how you can reply to an email.

How to do simple search

See how to do a simple search in More Service.

How to quickly register an inquiry

See how you can quickly register an inquiry in More Service.

How to install More Service as an app

See how you can install More Service as an app.

How to get started with the More Service API

See how to get started with the More Service API.

How to change email template

See how to change your email template in More Service.

How to do advanced search

See how to do an advanced search in More Service.

Orders with approval and all information

See how you can handle orders in More Service.

How to create a work log

See how to create a work log in More Service.

How to create a task

See how to create a task in More Service.

How to create an order form

See how to create an order form in More Service.

How to submit order form

See how to submit an order form in More Service.

How to print the entire case, email, and log

See how you can print the entire case in More Service.

How to work on multiple things at the same time

See how you can work on multiple cases at the same time in More Service.

How to send a request directly to the correct case manager

See how you can send your inquiry directly to the correct case manager in More Service.

How to manage attachments

See how to manage attachments in More Service.

How to use planned startup in a case

See how you can use planned case start-up in More Service.

How to split a case

See how you can split a case in More Service.

How to use system maps

See how you can use system maps in More Service.

How to set up smart forms

See how you can set up smart forms in More Service.

How to search in More Service

See how you can apply in More Service.

How to make a call with Teams

See how you can make calls with Teams in More Service.

How to streamline personal case management

See how you can streamline your personal case setup in More Service.

How to streamline case processing

See how you can streamline your personal case setup in More Service.

The maintenance module

See how you can use the maintenance module in More Service.

How to set up flow with sequential tasks

See how to set up flow with sequential tasks in More Service.

Change

See how to use "Change" in More Service.

How to create a form

See how you can create forms in More Service.

How to retrieve reports

See how you can access reports in More Service.

How to create new object type in system map / CMDB

See how you can create a new object type in More Service.

How to submit a case to support on the go

See how you can submit a case to user support on the go in More Service.

How to use the expanded case log view

See how you can use the expanded case log view in More Service.

How to view history log entries

See how you can create forms in More Service.